Warranty, Aftersales and Returns

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Warranty & Aftersales Service

For Blaupunkt & Bosch service please phone 01895 83 8880 option 3

For Clarity service please contact Clarity Vision 0871 226 8935

For JVC service contact JVC 0870 330 5000

For Pure Highway service please contact Pure here or 0845 148 9001

For Sony service find Sony Authorised Service Centres here

For other brands or case of difficulty please contact dabonwheels [email protected]

Returns

No need for returns authorisation – if you use the form here

Returns conditions can be viewed in Section 4 here

Dabonwheels’ Warranty

dabonwheels warranty is designed as a fail safe in case you experience a problem with the manufacturer’s warranty

1. All new items purchased from dabonwheels are warranted against defects of design or manufacture for a minimum of 12 months from the date of delivery to the customer.

2. Specifically excluded from warranty are defects caused by fair wear and tear, abuse, accident or incorrect installation, connection and use. The cost of removal and re-installation and consequential losses are also excluded.

3. Items which exhibit a defect of design or manufacture within 45 days from date of receipt by the customer will be replaced free of charge if a replacement is available and provided the model is still current.

4. Other items faulty under warranty will either be repaired, replaced or credited and refunded (at dabonwheels sole option) free of charge.

5. Purchase details and an accurate fault description must accompany all items returned for replacement or repair under warranty.

6. Prior to replacement, repair or credit and refund, dabonwheels reserves the right to examine items to confirm the alleged fault and its cause.

7. dabonwheels also reserves the right to make a reasonable charge for the examination and return of items dabonwheels receives which prove not to be faulty under warranty.

8. Purchasers’ statutory rights are unaffected by dabonwheels’ warranty.